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Bailiffs 'must be last resort'

Dydd Iau, 27 Awst 2015

Citizens Advice has called on councils to use every other option to collect debts before resorting to bailiffs. The charity made the call in response to new figures from National Debtline showing a 16 per cent increase in the use of bailiffs, mostly driven by local authorities collecting council tax arrears.

Childcare inflexibility standing in the way of parents' work

Dydd Mercher, 26 Awst 2015

Citizens Advice has said that childcare provision needs to be simpler and more flexible to help people into work. The charity is responding to a speech today by Education Secretary Nicky Morgan calling on childcare providers and local authorities to begin offering 30 free hours of childcare per week ahead of schedule.

Citizens Advice responds to ESA benefit changes

Dydd Llun, 24 Awst 2015

Citizens Advice has responded to a speech made by Iain Duncan Smith today announcing plans to reform Employment Support Allowance (ESA). The Secretary of State for Work and Pensions argued that the current system is too 'binary', splitting people into 'fit for work' and 'not fit for work' categories.

Just 1 in 20 patients book GP appointments online

Dydd Iau, 13 Awst 2015

Patients are not using online services to book appointments and order repeat prescriptions due to little awareness of the services on offer and problems accessing digital services, according to Citizens Advice.

Renters at risk in repossessions

Dydd Iau, 6 Awst 2015

Thousands of tenants in the private rental sector face eviction at short notice when their homes are repossessed, according to Citizens Advice.