Gap widens between best and worst energy suppliers for complaint handling
Dydd Mercher, 9 Rhagfyr 2015
New data from Citizens Advice shows the gap between the best and worst energy suppliers for handling customer complaints has increased.
Dydd Mercher, 9 Rhagfyr 2015
New data from Citizens Advice shows the gap between the best and worst energy suppliers for handling customer complaints has increased.
Dydd Mawrth, 8 Rhagfyr 2015
Citizens Advice has today said Universal Credit has “a way to go” before it lives up to its promise. The national charity has highlighted the importance of people moving into stable jobs that support them going forward.
Dydd Sul, 6 Rhagfyr 2015
Less than half of people who say they’d like to be self-employed are achieving this aspiration, reveal new figures from Citizens Advice.
Dydd Sadwrn, 5 Rhagfyr 2015
Dydd Llun, 30 Tachwedd 2015
Citizens Advice has responded to the Government’s publication of A Better Deal – which aims to boost competition and bring down bills.
Dydd Gwener, 27 Tachwedd 2015
Taking out a payday loan to pay for Christmas could increase costs by almost £600. New analysis from Citizens Advice finds the average spend for Christmas jumps from £821 to £1,413 if paid for with a typical payday loan of three months.
Dydd Iau, 26 Tachwedd 2015
Citizens Advice has responded to the launch of the Financial Conduct Authority (FCA)’s consultation on proposals to introduce a deadline for making payment protection insurance (PPI) complaints.
Dydd Mercher, 25 Tachwedd 2015
As the Government sets out its spending plans for the next four years, Citizens Advice Chief Executive Gillian Guy says that while this Spending Review offers relief to households braced for tax credit cuts but sets a long term challenge for local government.
Dydd Mercher, 25 Tachwedd 2015
Energy firms have no excuse for poor service, says Citizens Advice
Dydd Iau, 19 Tachwedd 2015
11.7 million people have not been able to save any money for the future in the past two years, new research from Citizens Advice reveals today.
Dydd Mercher, 18 Tachwedd 2015
Dydd Iau, 12 Tachwedd 2015
Citizens Advice has today called for consistent and high-quality support for victims of crime and witnesses. The charity, which runs the Witness Service, has also highlighted the importance of police identifying victims of domestic abuse.
Dydd Mercher, 4 Tachwedd 2015
Government proposals to block onshore wind farms could cost energy consumers at least £0.5 billion, a new report has warned.
Dydd Mawrth, 3 Tachwedd 2015
Citizens Advice has responded to a Financial Conduct Authority (FCA) report today outlining the extent of credit card debt in Britain.
Dydd Llun, 2 Tachwedd 2015
Faulty goods, misleading claims and substandard services mean Christmas presents fly back on to the shelves in January, according to new figures from Citizens Advice.
Dydd Gwener, 30 Hydref 2015
Consumer champion and founder of MoneySavingExpert.com Martin Lewis has today announced that he is giving £1 million to Citizens Advice.
Dydd Iau, 29 Hydref 2015
Only one in 50 (2 per cent) people would pay over £1,000 for advice on a defined contribution pension pot worth £61,000, new research from Citizens Advice finds.
Dydd Mawrth, 27 Hydref 2015
Citizens Advice has appointed James Plunkett as its new Director of Policy and Advocacy.
Dydd Llun, 26 Hydref 2015
Citizens Advice has welcomed a decision that Dollar Financial UK will refund £15.4million to 147,000 customers. The company, which owns payday loan brands like The Money Shop, gave loans to borrowers who in some cases could not afford to repay.
Dydd Llun, 26 Hydref 2015
Employers must ensure line managers of people on non-traditional contracts properly understand their staff’s entitlements, says Citizens Advice.