Citizens Advice welcomes FCA action on "unfair" payday lender behaviour
Dydd Llun, 19 Medi 2016
The Financial Conduct Authority has ordered payday lender CFO Lending to pay back £34m in redress to 91,000 customers because of “unfair practices”.
Citizens Advice response to Ofwat proposals for competition in water market
Dydd Llun, 19 Medi 2016
Problems with letting agents on the rise for young adults as fees go up
Dydd Llun, 19 Medi 2016
The number of people aged 17-24 seeking help with problems with letting agents has more than doubled over the last two years, Citizens Advice reveals today.
Citizens Advice reveals top parking problems
Dydd Sadwrn, 17 Medi 2016
Being fined for overstaying by seconds or getting chased about an unpaid parking penalty charge issued several years ago are some of the parking problems catching out drivers, Citizens Advice finds today.
Citizens Advice response to government’s “Transforming Our Justice System” plans
Dydd Iau, 15 Medi 2016
Citizens Advice has today said it is right that vulnerable witnesses of crime should be allowed to give their evidence before a trial where possible.
Citizens Advice responds to Ofgem prepayment meter proposals
Dydd Mercher, 14 Medi 2016
Ofgem has today announced new proposals to cap charges imposed by energy suppliers on customers who have fallen into debt.
Citizens Advice responds to logbook loans report from the Law Commission
Dydd Llun, 12 Medi 2016
Citizens Advice supports the recommendations from the Law Commission’s report on logbook loans including protections for people who buy a second hand car not knowing there is a logbook loan associated with it.
People want job security as well as decent pay - says Citizens Advice
Dydd Iau, 8 Medi 2016
As the ONS publishes new figures showing 900,000 people are on zero-hour contracts, Citizens Advice highlights how having a steady job is just as important to people as earning a decent wage.
Number of temporary agency workers rises by 29% in a decade
Dydd Mercher, 7 Medi 2016
Citizens Advice response to CPS annual report on violence against women and girls
Dydd Mawrth, 6 Medi 2016
The Crown Prosecution Service has today published its annual report on violence against women and girls. The report reveals that last year the number of offences against women, including domestic abuse, rape and sexual assaults, reached a record level, rising to 117,568 in 2015-6.
Complaints gap widens between energy suppliers
Dydd Iau, 1 Medi 2016
The gap between how well the best and worst performing energy suppliers are at dealing with customer complaints is the widest on record, Citizens Advice reports.
Payday lenders still failing to carry out credit checks on all borrowers
Dydd Llun, 29 Awst 2016
Some payday lenders are still failing to carry out basic checks to make sure borrowers can afford to pay back their loans, new Citizens Advice research has uncovered.
1 in 8 using pension freedoms face unexpected tax or welfare losses
Dydd Mercher, 24 Awst 2016
People accessing their retirement savings are being caught out by unexpected taxes and welfare reductions, reveals research from Citizens Advice.
3 in 5 people taking money out of their pension have no plans for costs of care
Dydd Llun, 22 Awst 2016
3 in 5 people who have taken money out of their retirement savings under the pension freedoms have not planned for how they would meet any future care costs, according to new research from Citizens Advice.
Citizens Advice publishes new analysis on maternity leave problems
Dydd Llun, 22 Awst 2016
Citizens Advice today publishes new analysis looking at problems women have with maternity leave, including the most common issues turn to local Citizens Advice for help with.
Consumers still paying well over the odds for energy
Dydd Gwener, 19 Awst 2016
Citizens Advice responds to new evidence from price comparison website Energy Helpline which finds that customers who remain loyal to their energy supplier pay on average £300 a year more than they need to on energy bills.
Citizens Advice responds to smart meter IT delay
Dydd Mercher, 17 Awst 2016
Citizens Advice responds to today’s government announcement that a communications system which will link smart meters to energy suppliers will not be ready until Autumn.
Suppliers must refund customers who were overcharged
Dydd Llun, 15 Awst 2016
Citizens Advice responds to CMA banking investigation
Dydd Mawrth, 9 Awst 2016
The Competition and Markets Authority (CMA) has today published the final report in its retail banking market investigation.
Statement on Citizens Advice call costs
Dydd Mawrth, 9 Awst 2016