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Slimming pill swindles at an all-time high

Dydd Mercher, 20 Awst 2014

More people than ever are being lured into online slimming pill rip-offs that can cost them over 180 times what they expected, finds Citizens Advice and Citizens Advice Scotland.

Domestic abuse of any kind must not stay “hidden behind closed doors”

Dydd Mercher, 20 Awst 2014

Citizens Advice has highlighted that people face an “unseen battle” to come forward about hidden abuse. With abuse taking forms other than physical violence, such as financial abuse, the charity says the Government is right to recognise the need to tackle these issues.

Credit brokers cash in on money worries

Dydd Mawrth, 19 Awst 2014

People are being hit by multiple unexpected fees as credit brokers share customers’ personal details in order to siphon money from peoples’ bank accounts.

“Double-edged sword” economy presents challenge to working families, says Citizens Advice

Dydd Mercher, 13 Awst 2014

Citizens Advice has warned that whilst the Government has made good progress on growing the economy and increasing the number of people in work, new trends in the labour market could make life harder for many families. New figures released today by the Bank of England and Office for National Statistics show falling unemployment is being accompanied by low wages and increasing levels of self-employment which the charity says will lead to instability for working households.

Energy profits and prices do not add-up for consumers

Dydd Mercher, 13 Awst 2014

Citizens Advice has reiterated its call for energy companies to pass on savings made from a drop in wholesale prices as. The call comes as E.ON’s interim report reveals a decline in retail profits but an increase in generation profits.

Cancellation fees “punishment” for switching broadband suppliers

Dydd Iau, 31 Gorffennaf 2014

New evidence from the Citizens Advice service reveals some people are finding themselves locked into unsuitable broadband contracts or hit by arbitrary cancellation fees when they switch to get a better service. The charity found the average cost was £190 for getting out of a broadband contract, with fees up to £625 reported, in cases from the first six months of the year where cancellation fees were recorded.

Rise of ‘start-up Britain’ hampered by lack of access to childcare

Dydd Iau, 24 Gorffennaf 2014

Detailed analysis by Citizens Advice reveals that parents on low incomes or with unstable working hours are forced to rely on poorer quality childcare providers. The rise in self-employment and jobs with irregular hours means working parents will increasingly depend on flexible childcare. However the charity’s research shows those childcare providers most likely to offer variable hours have poorer Ofsted ratings and so will be of lower quality.

"Bills are still piling high" as economy improves

Dydd Iau, 24 Gorffennaf 2014

As the UK economy moves back to pre-financial crisis levels, the outlook will be brighter for some households but for others the legacy of the recession will continue to leave them struggling to make ends meet.