Dydd Gwener, 16 Chwefror 2018
Citizens Advice has responded to today’s announcement by Ofgem that it has opened an investigation into whether Iresa broke rules relating to the standards of conduct, billing, complaints handling, customer transfer blocking and customer service.
Dydd Gwener, 16 Chwefror 2018
Citizens Advice has found 8 out of 10 mental health staff said that dealing with a patient’s practical issues left them with less clinical time to treat their mental health issues.
Dydd Mawrth, 13 Chwefror 2018
Citizens Advice has responded to the Business, Energy and Industrial Strategy (BEIS) Select Committee pre-legislative scrutiny of the draft Domestic Gas and Electricity (Tariff Cap) Bill.
Dydd Llun, 12 Chwefror 2018
Citizens Advice has responded to today’s announcement by the Department for Business, Energy and Industrial Strategy (BEIS) of a consultation on data sharing between energy companies and the Department for Work and Pensions to better identify energy customers who should be covered by the Ofgem’s safeguard tariff.
Dydd Llun, 12 Chwefror 2018
Citizens Advice has today welcomed the announcement by Energy UK of the launch of the Commission for Customers in Vulnerable Circumstances.
Dydd Mercher, 7 Chwefror 2018
Citizens Advice has commented on the Government’s response to the Taylor review of modern employment practices, saying that while some of the measures are welcome, action still needs to be taken on some ‘grey areas’.
Dydd Llun, 5 Chwefror 2018
In response to Lloyds Banking Group banning its customers from using credit cards to purchase bitcoin and other cryptocurrencies, Citizens Advice Chief Executive, Gillian Guy said:
Dydd Gwener, 2 Chwefror 2018
Vulnerable people will save the equivalent of up to two months of their annual energy bill from today, as Ofgem’s safeguard tariff comes into effect for a million more people.
Dydd Iau, 1 Chwefror 2018
Customers who stay loyal to their essential service providers could be paying £987 more per year - equivalent to four months’ worth of food for the average household - new research from Citizens Advice reveals.
Dydd Mercher, 31 Ionawr 2018
"The FCA’s high-cost credit review update echoes our concerns that rent-to-own companies and unarranged overdraft fees unfairly penalise vulnerable consumers."
Dydd Mawrth, 30 Ionawr 2018
Bank of England consumer credit statistics released today show consumer borrowing has risen by 9.5% in the year to December 2017, ending a period of slowing growth and pushing the total to £207.1 billion.
Dydd Iau, 25 Ionawr 2018
Citizens Advice has reassured customers of Future Energy that their energy supply will continue despite the firm going out of business, and said that a new supplier will be arranged by Ofgem.
Dydd Mawrth, 23 Ionawr 2018
Citizens Advice is calling on the government to take advantage of unused powers to require betting companies to pay more towards tackling gambling-related harm, instead of allowing the industry to decide how much they contribute.
Dydd Mawrth, 16 Ionawr 2018
Dydd Mawrth, 16 Ionawr 2018
Dydd Llun, 15 Ionawr 2018
Citizens Advice has responded to the Energy and Climate Information Unit’s report on the profits of electricity distribution network companies.
Dydd Iau, 11 Ionawr 2018
Citizens Advice has responded to Energy UK's figures that 5.5m people switched energy supplier in 2017.
Dydd Gwener, 29 Rhagfyr 2017
Citizens Advice is urging people to do their homework before signing up to any fitness memberships this new year, to make sure they don’t end up out of pocket.
Dydd Mercher, 20 Rhagfyr 2017
Citizens Advice has responded to Ofgem’s new league table, which ranks the ten largest suppliers according to how many customers are on poor value standard variable tariffs
