Dydd Llun, 16 Ebrill 2018
More than 1 in 4 (28%) private tenants who have experienced problems while renting do not complain for fear of being evicted, new figures from Citizens Advice show.
Dydd Iau, 12 Ebrill 2018
Citizens Advice has responded to EDF’s announcement that the supplier is raising prices of its standard electricity tariff.
Dydd Mercher, 11 Ebrill 2018
Universal Credit could risk adding to the financial instability of low-income workers, with those who are self-employed likely to come under the most pressure, new research from Citizens Advice finds.
Dydd Mercher, 11 Ebrill 2018
Dydd Mawrth, 10 Ebrill 2018
Citizens Advice has responded to British Gas’s announcement that the supplier is raising prices for customers on a standard variable tariff by 5.5% - an average of £60.
Dydd Iau, 29 Mawrth 2018
Citizens Advice has responded to the announcement by the Department for Business, Energy and Industrial Strategy (BEIS) that it plans to focus the Energy Company Obligation (ECO) on low-income households.
Dydd Iau, 29 Mawrth 2018
MPs on the housing select committee have today released their report into the Tenant Fees Bill in which they say a clause that allows landlords to charge “default fees” is open to abuse.
Dydd Mercher, 28 Mawrth 2018
Economy Energy has come bottom of Citizens Advice’s energy star rating system. The company scored just 1.2 stars out of a possible 5 for its customer service for the period from October to December 2017.
Dydd Mercher, 28 Mawrth 2018
Citizens Advice has today announced that Sir David Varney will be stepping down as chair of the national charity. It has also announced it has welcomed Ann-Marie Harkin to its trustee board.
Dydd Mawrth, 27 Mawrth 2018
Citizens Advice has responded to Ofgem’s announcement that it has placed a provisional order on Iresa for the supplier’s continued customer service failings.
Dydd Llun, 26 Mawrth 2018
New research from Citizens Advice shows high-interest rates, late payment fees and expensive add-ons are leaving rent-to-own consumers struggling to pay for goods that they can end up having to return.
Dydd Mawrth, 20 Mawrth 2018
Citizens Advice responds to FCA announcement of redress scheme for PerfectHome customers.
Dydd Llun, 19 Mawrth 2018
New research from Citizens Advice shows that extending the same rules that cover payday loans to the doorstep lending market could prevent their customers getting into problem debt, and save up to £123 million in interest payments on up to 540,000 loans each year.
Dydd Mercher, 7 Mawrth 2018
Citizens Advice has responded to Ofgem’s consultation on its next round of price controls for energy network companies. The ‘RIIO2’ framework will set the level of energy network company profit over a five year period
Dydd Llun, 5 Mawrth 2018
Citizens Advice has responded to Ofgem’s decision to ban energy suppliers from backbilling customers for energy used more than 12 months ago.
Dydd Gwener, 2 Mawrth 2018
New research from Citizens Advice published today has found a total of 14 million people suffered the knock-on effects of consumer problems in the last year, with poor services or faulty goods affecting their lives, finances or health.
Dydd Mercher, 28 Chwefror 2018
Matthew Upton, Head of Consumer Policy at Citizens Advice, will give evidence to the Treasury Committee this afternoon as part of its inquiry into household finances.
Dydd Mawrth, 27 Chwefror 2018
"We welcome today’s announcement by the FCA, confirming new protections for people struggling with problem credit card debt."
Dydd Llun, 26 Chwefror 2018
Citizens Advice has responded to the introduction of the Domestic Gas and Electricity (Tariff Cap) Bill to Parliament. This bill will impose a temporary total cap on the cost of all default tariffs.
Dydd Iau, 22 Chwefror 2018
UK households struggling on volatile incomes - for example those on zero-hour contracts or in part-time work - are five times more likely to turn to high-cost credit products such as rent to own and doorstep lending, new research from Citizens Advice shows.
