Our Energy research

Market Meltdown: How regulatory failures landed us with a multi-billion pound bill

9 December 2021

Timeline of Citizens Advice and Ofgem engagement on compliance and enforcement

7 December 2021

Good Practice Guide for suppliers exiting the energy market

7 December 2021

Smartening up: How to improve people's confidence in smart home technology

26 November 2021

Taking too much? The experience of benefit deductions to pay for energy and other debts

11 November 2021

The net zero protections puzzle: Helping people piece together home energy improvements

21 October 2021

Good Practice Guide: How energy companies can support people who are struggling this winter.

20 September 2021

Citizens Advice joint letter to the Prime Minister on the Net Zero Strategy

24 August 2021

Citizens Advice Consumer Work Plan 2021/22

13 July 2021

Rough trade? Balancing the winners and losers in energy policy

24 June 2021

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