Our Energy research

Don’t settle for second best: Ensuring energy market reforms stack up for people

11 April 2024

The debt protection gap

5 April 2024

Shock Proof: Breaking the cycle of winter energy crises

23 January 2024

Consultation on our Draft Consumer Workplan for 2024-25

16 January 2024

Home safe: giving consumers confidence to install low carbon technologies

7 December 2023

Ripping off the band-aids

24 November 2023

Citizens Advice joint letter to Secretary of State for Energy Security and Net Zero on heat pump adoption

18 October 2023

Heat GB: Calculating the network costs for low carbon heating

6 October 2023

Balancing Act: The implications of transferring policy levies from electricity to gas bills

5 October 2023

Closing the gap: How to improve customer support in essential services

30 August 2023

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