Our Consumer research

Monopoly Money: How consumers overpaid by billions

29 May 2019

The Mental Health Premium

1 March 2019

Consultation: The Citizens Advice Draft Consumer Work Plan 2020/21

14 December 2018

Automation for the Nation

13 December 2018

Excessive prices for disengaged consumers: A super-complaint to the Competition and Markets Authority

27 September 2018

Reviewing Bundled Handsets

19 September 2018

A Price of One’s Own: An investigation into personalised pricing in essential markets

31 August 2018

Consumer Advocacy: what we did in 2017/18. Citizens Advice annual report of consumer activities in 2017/18

27 July 2018

The Citizens Advice consumer work plan 2018/19

28 June 2018

Essential service markets and people with mental health problems

24 May 2018

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