Our Consumer consultation responses

Trialling consumer remedies

16 January 2020

Protecting vulnerable consumers in the telecoms sector: Citizens Advice response to Ofcom’s proposed guide for treating vulnerable consumers fairly

21 November 2019

General insurance pricing practices - Citizens Advice response to the FCA’s interim report

18 November 2019

Citizens Advice response to the call for evidence on the Consumer Scotland Bill

11 September 2019

Citizens Advice response to BEIS’ Smart Data Review

9 August 2019

The future of regulation: a response to the National Infrastructure Commission’s call for evidence.

12 April 2019

End-of-contract and annual best tariff notifications, and review of pricing practices in fixed broadband: Citizens Advice’s response to Ofcom’s consultation

1 February 2019

Helping consumers to get better deals in communications markets: mobile handsets.

21 January 2019

Improving the Cash Savings Market

25 October 2018

Modernising consumer markets: Citizens Advice formal consultation response

21 August 2018

Survey

Please fill in our survey to give your feedback on our policy pages. Your responses will help us continue to improve how we present policy research and data on our website.