Our Consumer consultation responses

Citizens Advice response to the BEIS Reforming competition and consumer policy consultation paper

12 October 2021

Citizens Advice response to the FCA Consumer Duty consultation paper

11 August 2021

Citizens Advice Consumer Work Plan 2021/22

13 July 2021

Citizens Advice response to CCW’s Strategy 2021-24

8 February 2021

Citizens Advice Response to CMA Consultation on Provisional Findings by PR19 - Cost of Capital Working Papers

29 January 2021

Citizens Advice submission to the Ofwat review: ‘PR24 and beyond: Future challenges and opportunities for the water sector’

26 January 2021

Citizens Advice response to CCW’s independent review of affordability support for financially vulnerable water customers in England and Wales

22 December 2020

CMA PR19 Appeal Provisional Findings - Citizens Advice Response

30 October 2020

Water companies’ use of customer engagement in their PR19 redetermination statements to the CMA

20 July 2020

Redetermining Water

17 July 2020

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