Press releases

All the latest press releases from Citizens Advice.

FCA's mortgage study welcome, but thousands still pay over odds

26 March 2019

Increasing numbers of small and newer energy suppliers delivering poor customer service

15 March 2019

Brilliant Energy customers’ supply to continue as normal, but Ofgem must “urgently move forward” with supplier reforms, says Citizens Advice

11 March 2019

Avro Energy’s failure to join DCC leaves it “unprepared” for SMETS2 rollout, says Citizens Advice

8 March 2019

Rent-to-own cap a win for people paying over the odds, Citizens Advice says

5 March 2019

People with a mental health problem can pay a premium of over £1000 every year

1 March 2019

Citizens Advice responds to Competition and Markets Authority's proposed reforms

25 February 2019

Citizens Advice responds to Royal Mail's new mail redirection prices

22 February 2019

Solarplicity provisional order “necessary to protect existing customers”, says Citizens Advice

22 February 2019

Majority of people surveyed back call for bailiff regulation as "government action is long overdue"

15 February 2019