Press releases

All the latest press releases from Citizens Advice.

Customers should be compensated after being overcharged by £24.1 billion due to regulator error, says Citizens Advice

29 May 2019

Ofgem must “hold its nerve” and deliver tougher price control, says Citizens Advice

24 May 2019

Keeping customers in the driving seat vital to success of electric vehicle charging schemes says Citizens Advice

22 May 2019

£24 million Cadent fine “welcome news” for affected customers, says Citizens Advice

22 May 2019

Ofgem must set “ambitious vision” for vulnerable energy customers

17 May 2019

Citizens Advice response to Ofcom’s announcement on end of contract notifications

15 May 2019

“Banks need to act in their customers best interests”, says Citizens Advice

12 May 2019

Fairness Group public statement "good starting point" for government action on improving debt collection practices

7 May 2019

Microbusiness review is “much needed, but long overdue” says Citizens Advice

3 May 2019

Energy networks fail to pay out £5.1m compensation for customer service failures

2 May 2019