Dydd Iau, 18 Ionawr 2024
This consultation does not provide sufficient evidence that the additional funding proposed for debt-related costs is justified.
Dydd Iau, 18 Ionawr 2024
This review seeks to bring in asymmetric treatment, in favour of suppliers and against consumers, regarding the energy price cap.
Dydd Iau, 4 Ionawr 2024
Our response to the Ofgem Statutory consultation on the removal of EV POLR provision from SLC 31F
Dydd Mawrth, 19 Rhagfyr 2023
Dydd Llun, 27 Tachwedd 2023
In response to Ofgem’s Call for Input on the future of the Ban on Acquisition Tariffs we call for the ban to remain in place to ensure a fairer energy market
Dydd Llun, 27 Tachwedd 2023
Dydd Gwener, 17 Tachwedd 2023
Whilst we agree that it is in the interest of customers to allow suppliers as a whole to recover efficiently incurred costs, this consultation does not provide evidence that funding for debt-related costs is not adequate.
Dydd Gwener, 27 Hydref 2023
This is our response to the joint consultation by DESNZ and Ofgem seeking to set out the structure of the consumer protections element of the regulation of heat networks.
Dydd Llun, 23 Hydref 2023
This is our response to a consultation by Ofgem on the approach it plans to take when reviewing the wholesale costs allowed for in the price cap. We were broadly supportive of its proposals.
Dydd Iau, 12 Hydref 2023
Whilst agility in the Boiler Upgrade Scheme may be beneficial, we do not think that it is appropriate to decrease grant amounts or remove EPC requirements.
Dydd Llun, 9 Hydref 2023
We support reforms of the scheme, which should prioritise lowering costs, making payment more frequent and ensuring it is future proofed.
Dydd Llun, 9 Hydref 2023
We agree that an attractive, simple, and seamless customer journey is key to unlocking large-scale engagement. We need to see a clear plan for how the government will support people who may otherwise struggle to participate in flexibility.
Dydd Iau, 5 Hydref 2023
We believe that regulatory intervention is required to protect consumers’ interests. The potential additional return on investment driven by high inflation is too large for no action to be taken.
Dydd Iau, 5 Hydref 2023
We continue to support some levelising of differentials between payment types but believe this should also apply to standard credit customers.
Dydd Gwener, 22 Medi 2023
Citizens Advice’s response to a DESNZ call for evidence on the future of the energy market.
Dydd Gwener, 22 Medi 2023
Citizens Advice has responded to Ofgem’s Non-domestic Market review: findings and policy consultation
Dydd Gwener, 22 Medi 2023
As statutory advocate for energy consumers, Citizens Advice welcomes the opportunity to submit evidence to the Environment and Climate Change Committee’s inquiry into electric vehicles. Government should maintain clear pathways and visible targets to phase out petrol and diesel vehicles. This is critical not only for business and industry but also for affordability and consumer confidence. We see low consumer confidence about electric vehicles, affordability and insufficient public charging as the major obstacles to the achievement of the government’s 2030 and 2035 phase-out dates.
Dydd Mercher, 20 Medi 2023
Citizens Advice response to Ofgem’s Call For Input on the development of a competition framework for the domestic retail market
Dydd Iau, 31 Awst 2023
Our response to the Ofgem consultation on proposals to modify arrangements for the Over-Recovery of Allowed Revenue, Housekeeping changes to the Licence and the Baseline Margin Indexation change for the Data Communications Company
Dydd Gwener, 25 Awst 2023
Our response to Ofgem’s statutory consultation on introducing protections into the licence and consulting on associated guidance to address priority customer service issues
