Dydd Llun, 13 Mawrth 2023
Citizens Advice has responded to the Department for Energy Security and Net Zero’s consultation focused on how to improve security of supply and alignment with net zero in the GB capacity market.
Dydd Llun, 27 Chwefror 2023
Citizens Advice responds to Ofgem’s consultation on its annual work plan, responding to the themes proposed and overall direction for the year.
Dydd Mawrth, 21 Chwefror 2023
Citizens Advice responds to Ofgem’s call for input. We recommend which code consolidation options should be further developed. We also highlight that Ofgem needs to better demonstrate how consumers interests will be protected and represented in future code governance processes.
Dydd Iau, 2 Chwefror 2023
Our response to the Consumer Scotland Draft Consumer Work Programme 2023-2024
Dydd Llun, 23 Ionawr 2023
Citizens Advice has responded to Ofgem’s further consultation regarding the supplier profit margins within the retail price cap. We remain of the view that the allowance of 1.9% of costs should be reduced.
Dydd Llun, 16 Ionawr 2023
Our response to Ofgem’s consultation regarding the future regulatory model of the Data Communications Company (DCC)
Dydd Iau, 22 Rhagfyr 2022
We welcome the ECO+ scheme with its wider eligibility criteria, however we want to see more ambition, and prefer that fuel poor homes be treated under ECO4.
Dydd Iau, 22 Rhagfyr 2022
Ofgem was consulting on amended proposals to strengthen the financial resilience of the energy supply sector. Our response concentrated on its decision to water down requirements on suppliers to protect consumer credit balances. We expressed concerns about the discretionary approach it was proposing, stressing the need for it to adequately monitor and enforce the rules.
Dydd Mercher, 21 Rhagfyr 2022
Ofgem was consulting on whether to extend the Market Stabilisation Charge (MSC) and the Ban on Acquisition Tariffs (BAT) for a further year, and taking powers to extend both measures in future. We expressed support for extending the BAT but reservations on extending the MSC. We suggested Ofgem should be clearer on the conditions that would result in future extensions to the MSC, and should not take powers to extend it indefinitely.
Dydd Mercher, 7 Rhagfyr 2022
Citizens Advice has responded to Ofgem’s consultation regarding the minded-to position for Last Resort Supply Payment claim. We agree that Ofgem is right to make adjustments to avoid the double-recovery of costs following changes to the retail price cap.
Dydd Mawrth, 6 Rhagfyr 2022
The government announced on the 29th October that it had approved a deal between the special administrators of Bulb and Octopus Energy to acquire Bulb's 1.5 million customers. As the statutory advocate for energy consumers, Citizens Advice is obliged to consider the impact on customers of deals of this nature.
Dydd Iau, 1 Rhagfyr 2022
Our responses to two consultations published by Ofgem on code modifications CMP361 and CMP362 which introduce a fixed volumetric BSUoS tariff
Dydd Llun, 21 Tachwedd 2022
We respond to proposed guidance on how regulators should set allowances for the return infrastructure companies require on investment
Dydd Iau, 10 Tachwedd 2022
Our response to the Ofgem DSO Incentive Governance Document consultation
Dydd Mawrth, 1 Tachwedd 2022
Our response to the Ofgem Open Letter on Future Network Regulation
Dydd Mawrth, 25 Hydref 2022
Our response to the Ofgem Access SCR Assessment Methodology consultation
Dydd Llun, 10 Hydref 2022
Citizens Advice respond to consultation on Review of Electricity Market Arrangements (REMA)
Dydd Iau, 29 Medi 2022
We welcome the government’s proposals to legislate for powers to introduce regulations for organisations with a role in load control, but in the next stages of consultation we need to see a sharper focus on the powerful role of consumers in this market.
Dydd Llun, 26 Medi 2022
We respond to Ofgem’s consultation regarding profit margin in the retail price cap
Dydd Gwener, 16 Medi 2022
Ofgem was seeking feedback on whether there was a need for some form of Market Stabilisation Charge (MSC) to be put in place after the expiry of the current MSC in March 2023. The MSC reduces the ability of consumers to save money by switching if wholesale energy prices return to more normal levels. We argued that Ofgem should not extend it beyond its current lifespan, and raised a number of methodological concerns regarding the analysis underpinning the policy.
