Dydd Iau, 5 Medi 2013
Citizens Advice has called on MPs to ‘put a freeze on cold calls’ as new figures reveals 72% of people say that they’ve received a unrequested call, text or email in the last 12 months.
Dydd Iau, 5 Medi 2013
Citizens Advice today warns that a lack of planning and clear direction from ministers about Universal Credit is causing anxiety and making the implementation of the Government’s flagship programme harder.
Dydd Mawrth, 3 Medi 2013
Citizens Advice urges payday lenders to focus on treating customers fairly rather than growing profits regardless of the cost to consumers.
Dydd Sul, 1 Medi 2013
As payday lenders announce record advertising spends, Citizens Advice warns that the payday loans industry must prioritise customer treatment above profits.
Dydd Iau, 29 Awst 2013
New figures from Citizens Advice finds two thirds (67%) of British adults, equivalent to 32 million people, say they have received an unwanted telephone call, text, email or letter about claiming for mis-sold Payment Protection Insurance (PPI).
Dydd Mawrth, 27 Awst 2013
Dydd Gwener, 23 Awst 2013
Furniture stores could be exploiting hard-up households says Citizens Advice after the OFT opened investigations into six high street stores for misleading reference pricing.
Dydd Iau, 22 Awst 2013
Citizens Advice has called on banks to shift their focus to help saving customers money, instead of mis-selling them unnecessary products, as a £1.3 billion compensation pot for mis-selling of CPP protection.
Dydd Mercher, 21 Awst 2013
Citizens Advice has raised concerns that some councils are passing debts to bailiffs too quickly and aren’t doing enough to support those who are struggling to pay. New figures released today from the Money Advice Trust reveal local authorities referred 1.8 million debts to bailiffs in 12 months.
Dydd Llun, 19 Awst 2013
New figures from Citizens Advice show a 78% rise in enquiries about foodbanks in the past six months. The West Midlands is among the worst affected areas with 779 enquiries, an increase of 142 per cent since February.
Dydd Sul, 18 Awst 2013
Dydd Mercher, 14 Awst 2013
Citizens Advice has reiterated its call for retailers to provide consumer rights information at the till as new figures from Uswitch reveal 47% of people said they are in the dark about consumer rights.
Dydd Mercher, 14 Awst 2013
Citizens Advice argues that payday lenders must compete on the cost of credit, not speed, as the Competition Comission releases its statement of issues for the payday lending market investigation.
Dydd Mawrth, 13 Awst 2013
Citizens Advice Chief Executive Gillian Guy has warned that rail passengers will struggle to meet living costs, following the announcement of above-inflation rail fare rises.
Dydd Llun, 12 Awst 2013
Dydd Gwener, 9 Awst 2013
Citizens Advice says £3.3 billion profit for energy firms since 2010 will spark fury among consumers and makes transparency about pricing ever more necessary.
Dydd Iau, 8 Awst 2013
Citizens Advice has called on energy firms to introduce their four new tariffs before temperatures start to drop, as npower announces new bill format.
Dydd Iau, 8 Awst 2013
An easier way to switch telephone and broadband services is good news for consumers says Citizens Advice as Ofcom announces single switching process.
Dydd Mercher, 7 Awst 2013
Banks and other mainstream lenders are still leaving a huge gap in the market by not offering a responsible alternative to a short-term loan, says Citizens Advice as new research from Uswitch reveals half of payday loan customers believe they meet short-term borrowing needs in a way not offered by traditional lenders.
Dydd Mawrth, 6 Awst 2013
People can see their home go for less than it is worth because of unscrupulous quick house sale firms, says Citizens Advice as the OFT investigates three quick sale house companies.
