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New figures from Citizens Advice show “appalling human cost” of sanctions

Dydd Gwener, 25 Hydref 2013

Citizens Advice has called on ministers to urgently rethink how they apply sanctions to jobseekers as the charity’s national figures show a rise of 64% in the number of problems with sanctions compared to this period last year. From July to September this year, Citizens Advice Bureaux across the country dealt with 3,895 issues with sanctions for Jobseekers Allowance.

Nobody should be facing sexual harassment at work in 2013

Dydd Mercher, 23 Hydref 2013

Following the poll by law firm Slater & Gordon which revealed that 60% of the women surveyed said they have faced sexual harassment from a male colleague, Citizens Advice warns that these figures take us back 60 years and that sexual harassment is never acceptable.

Energy queries double as hikes announced

Dydd Llun, 21 Hydref 2013

Citizens Advice has seen the number of energy queries to its consumer service double following the recent price rise announcements. npower is the latest supplier to announce a price increase this winter.

Smaller energy firms are leading the way in putting customers first

Dydd Gwener, 18 Hydref 2013

n a week that has another big energy firms put its prices up, Co-operative Energy's announcement of an average rise of 4.5% on a gas and electricty dual fuel bill, shows that smaller suppliers are leading the way in putting customers first.

Banks hold answer to consumer choice on short-term credit

Dydd Mercher, 16 Hydref 2013

A straightforward, quick way to take on payday lenders is for banks to offer personal micro-loans, says Citizens Advice as Labour Leader Ed Miliband announces long term plans to boost funding for credit unions.

Citizens Advice backs payday loan charter

Dydd Llun, 14 Hydref 2013

Citizens Advice backs the ‘Charter to Stop the Payday Loan Rip-Off’ which is being launched in Parliament today and is supported by a group of cross-party MPs, consumer organisations and charities.

“Upside-down” under-occupancy penalty could cost taxpayers

Dydd Llun, 14 Hydref 2013

Following today's report by the University of York suggesting that savings from the Under-Occupancy Penalty will not be as high as initially estimated by the DWP, Citizens Advice Chief Executive, Gillian Guy, said early signs show that ministers are falling short on their aims to make better use of housing stock and save taxpayers' money.

Lord Freud promises action to tackle misuse of CPAs

Dydd Mawrth, 1 Hydref 2013

Today, Lord Freud told a fringe meeting at the Conservative party's annual conference that he has asked civil servants to look into ways of restricting lenders' access to accounts of benefit claimants. Citizens Advice has called for stronger controls to make sure that protections cover everyone.