Press releases
All the latest press releases from Citizens Advice.
Mobile and broadband providers found overcharging customers "yet again", Citizens Advice says
16 November 2018
Energy price cap “offers some much needed protection for loyal households”, says Citizens Advice
6 November 2018
Citizens Advice says FCA's insurance finding "shocking"
31 October 2018
Ofgem State of the Market Report “underlines why it’s so important that Ofgem tightens up its licensing rules”, says Citizens Advice
11 October 2018
Smaller and newer energy suppliers bottom of the pile for customer service once again
4 October 2018
Citizens Advice issues super-complaint as loyal customers continue to be penalised by over £4 billion a year
27 September 2018
Mobile providers need to stop putting customers on hold and answer the call to end charging people for phones they already own
18 September 2018