Citizens Advice response to Ofgem’s Consultation on Data Best Practice guidance and Digitalisation Strategy and Action Plan guidance

Citizens Advice response to Ofgem’s Consultation on Data Best Practice guidance and Digitalisation Strategy and Action Plan guidance

Citizens Advice welcomes the progress in the development of the Data Best Practice guidance and Digitalisation Strategy and Action Plan guidance. We see the data best practice principles that developed from the Energy Data Taskforce as moving towards a more organised and effective energy data architecture. We agree this process needs embedding in the energy network monopoly licenses. The aims and objectives of the principles and guidelines outlined seem broadly sensible and we are pleased to see the input of stakeholders has been incorporated from the workshop sessions.

These guidance documents can act as building blocks to facilitate the delivery of a smarter energy network and system. This should support the development of services that will be needed for consumer engagement with the connections, devices and flexibility services necessary to achieve Net Zero.