Citizens Advice response to Ofgem consultation on reflecting prepayment End User Categories in the default tariff cap
We welcome the intent to reflect the different End User categories bands in the default tariff caps. This should make the prepayment (PPM) cap more reflective of the lower costs incurred by suppliers for those customers, who are more likely to be in fuel poverty.
We support the approach to network costs and the quarterly shares of demand. However, the proposed approach for Unidentified Gas (UIG) will systematically increase the overall allowances, across the PPM and non-PPM caps, beyond the level identified as efficient and so is not accurate or fair to consumers.