Bailiffs behaving badly: stories from the frontline

Bailiffs behaving badly: stories from the frontline [ 0.81 mb]

With costs soaring over the last 18 months, 1 in 4 people (27%) have fallen into debt. 

This has seen over 2 million people being contacted by bailiffs during the cost-of-living crisis. But rather than help people get back on track, intimidating behaviour and huge fees charged by bailiffs have pushed many households further into debt and left some afraid to answer the door or even leave their homes. 

A third of people who have been contacted by bailiffs have experienced threatening or unfair behaviour which breaks the rules. With no statutory regulation to hold bailiff firms to account, people who are struggling to make ends meet have little to no protection when bailiffs come to their door.