Get help with an energy problem
This content applies to England and Wales. See content for Northern Ireland and Scotland.
Energy suppliers send a copy of ‘Get help with an energy problem’ to all their customers once a year.
We also have a duty to publish this leaflet on our website.
Download the leaflets
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Get help with an energy problem [ 220 kb] - England, Wales and Scotland
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Get help with an energy problem [ 260 kb] - England and Wales
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Cymorth gyda phroblem ynni [ 260 kb] - Cymru a Lloegr
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Get help with an energy problem [ 390 kb] - Scotland
You can also get energy advice online from us.