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Rogue quick house sale companies must be stopped

6 Awst 2013

People can see their home go for less than it is worth because of unscrupulous quick house sale firms, says Citizens Advice as the OFT investigates three quick sale house companies.

Gillian Guy, Chief Executive of national charity Citizens Advice, said:

“We see people who have been left high and dry when rogue quick house purchase companies go back on their promises. Homeowners come to us for help with unfair terms and conditions, after a speedy sale turns out to take longer than promised or because offers are lowered at the last minute, leaving them with no option but to let their home go for less.

“It’s good news that the OFT are looking into quick sales companies. Often people want a fast house sale because they have to move at short notice for work or  need to pay off debts. Rogue operators must be tackled so that people can be confident they are dealing with a trustworthy, responsible company. If you’re having difficulty with a quick house sale firm, then Citizens Advice can help – contact our Citizens Advice consumer service or your local bureau for free, impartial advice.”

-ends-

Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit citizensadvice.org.uk. You can also get advice online at adviceguide.org.uk
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.