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Fuel poor cannot afford to Government to ‘drag out’ fuel poverty plans any longer

1 Rhagfyr 2013

As the Environmental Audit Committee publishes its report on energy subsidies Citizens Advice emphasises the urgent need for Government to take action on fuel poverty.

Citizens Advice Chief Executive Gillian Guy said:

“Price hikes by energy firms and the Government’s failure to act on fuel poverty has left many people living in perilously cold conditions because they cannot afford to heat their home. For some households, they have reached the point where there is nothing more they can do to cut their bills, the cost of heating their home and keeping the lights on is completely out of reach.

“Piecemeal policies that only address short-term issues will not stave off the threat of a future where more and more households face the difficult choice between heating and eating. The Government cannot afford to drag out its fuel poverty strategy any longer and must publish its plans as soon as possible so it can start to help those who are in severe difficulties.

“The energy market is in desperate need of reform to make it transparent and ensure people are put before profits. The Government can help people on low incomes now by shifting the cost of ECO and Warm Homes Discount from bills into taxation and making sure the fuel poor actually get the help available.”


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Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit citizensadvice.org.uk. You can also get advice online at adviceguide.org.uk
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.