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Big Energy Saving Week can help Economy 7 customers get a better deal

10 Hydref 2012

Consumer Focus has found that many energy customers on Economy 7 or other ‘Time of Use’ tariffs, could be paying more than they need to for their energy. Citizens Advice can help these customers get a better deal through Big Energy Saving Week (22-27 October 2012).

Citizens Advice Chief Executive Gillian Guy said:

"Many household budgets are so stretched that every penny counts. It’s a real worry to hear that lots of people are paying more than they need to for their energy.

"To get money back in people’s pockets, Citizens Advice is running Big Energy Saving Week 22-27 October. We’ll be helping people get the best deal on their fuel bills, giving tips on how they can use less energy and explaining what they can do to stop heat seeping from their home."

Big Energy Saving Week is funded by the largest six energy companies, and involves Energy Saving Trust, Age UK, ACRE (Action with Communities in Rural England), Consumer Focus, the Government, Ofgem, Energy UK and National Energy Action.

Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit citizensadvice.org.uk. You can also get advice online at adviceguide.org.uk
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.