Press releases

All the latest press releases from Citizens Advice.

Ofgem investigation into npower needs to tackle problems with shock bills

19 June 2014

Citizens Advice says Ofgem energy switching plans must happen “as soon as possible”

16 June 2014

Number of households in fuel poverty a ‘grave concern’

12 June 2014

Consumers must feel the benefit of wholesale price drops

10 June 2014

Lack of trust in energy suppliers a barrier to getting the best deal

9 June 2014

Firms cannot pick and choose what they pay PPI compensation for

5 June 2014

Lowering mobile phone costs could encourage more people to switch

4 June 2014

Nuisance calls can give fraudsters a “foot in the door”, Citizens Advice warns

23 May 2014

Competition in the mail market needs to deliver for consumers

22 May 2014

Seven-days-a-week parcel delivery is a step “toward a modern postal service”

21 May 2014