Press releases

All the latest press releases from Citizens Advice.

Shoppers will spend two and a half hours sorting out a delivery problem this Christmas

7 December 2016

Broadband customers left out of pocket while suppliers are compensated

4 December 2016

Citizens Advice responds to launch of CMA investigation into care homes

2 December 2016

Winter price freezes from British Gas and SSE should “lead the way”

1 December 2016

Shoppers stuck with faulty electrical items urged to use their consumer rights

28 November 2016

Citizens Advice responds to GB Energy Supply going out of business

26 November 2016

Extra Energy has worst complaints handling score for third quarter in a row

24 November 2016

Ban on pension cold calls a win for consumers, says Citizens Advice

19 November 2016

Clearer broadband speeds on adverts will help people compare prices

17 November 2016

Citizens Advice says it is “fundamentally unfair” that energy firms are charging much higher prices for standard tariff

14 November 2016