Citizens Advice reacts to extension of eviction ban

Citizens Advice has welcomed the extension to the ban on new eviction proceedings until 20 September.

Dame Gillian Guy, Chief Executive of Citizens Advice, says:

“We’re really pleased the government has stepped in to keep its promise that no renter will lose their home because of the coronavirus pandemic - for now at least.

“During this extended pause on new eviction proceedings, we hope the government will work with Citizens Advice and others to put in place a series of protections which will help those who’ve built up rent arrears get back on their feet.

“We’d like to see funding for a dedicated set of protections, including measures such as grants for those in arrears due to coronavirus.

“This would not only directly help those affected, but also contribute towards consumer confidence and the economic recovery.”

Notes to editors

  1. Citizens Advice includes the national charity; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.

  2. Citizens Advice is the statutory consumer advocate for energy and post. We provide supplier performance information to consumers and policy analysis to decision makers.

  3. The Citizens Advice Witness Service provides free, independent support for prosecution and defence witnesses in every criminal court in England and Wales.

  4. Citizens Advice offers Pension Wise services at 500 locations in England and Wales.

  5. Citizens Advice’s services are free, independent, confidential and impartial, and available to all regardless of race, gender, disability, sexual orientation, religion, age or nationality.

  6. To get advice online or find your local Citizens Advice, visit citizensadvice.org.uk

  7. For consumer advice, call the Citizens Advice consumer service on 0808 223 1133 or 0808 223 1144 to talk in Welsh.

  8. We helped 2.6 million people face to face, by phone, email and webchat in 2017-18. For service statistics see our monthly publication Advice trends.

  9. Citizens Advice staff are supported by over 23,000 trained volunteers, working at over 2,500 locations in England and Wales.