Third party processors
Third party processors are other organisations that carry out data processing on our behalf. Third party processors don’t use data for their own purposes and we have agreements in line with data protection law.
| Processor name | Activities | Data hosting location |
|---|---|---|
|
Processor name
Accenture |
Activities
Remote advice platform (e.g. telephony services) |
Data hosting location
UK/EEA |
|
Processor name
Amazon Web Services |
Activities
Our main data hosting environment for data held outside of our Google systems (see below) including data on our case management systems |
Data hosting location
Republic of Ireland (EEA) |
|
Processor name
Contentful |
Activities
Management of our online content |
Data hosting location
EU |
|
Processor name
Datamotion |
Activities
Data sharing for consumer |
Data hosting location
USA |
|
Processor name
Enthuse |
Activities
Donation platform |
Data hosting location
UK |
|
Processor name
Freshworks |
Activities
Our ticketing platform to process enquiries |
Data hosting location
Main data servers are in the UK/EEA |
|
Processor name
|
Activities
Our email and document management system; web analytics |
Data hosting location
EEA |
|
Processor name
Jobtrain |
Activities
Our recruitment platform |
Data hosting location
UK |
|
Processor name
Komodo |
Activities
Technical support for Witness systems |
Data hosting location
UK |
|
Processor name
LiveEngage |
Activities
Webchat service |
Data hosting location
UK EEA |
|
Processor name
Marketing Means |
Activities
Surveys |
Data hosting location
UK |
|
Processor name
Mimecast |
Activities
Our email security and data loss prevention system |
Data hosting location
Main data servers are in the UK/EEA |
|
Processor name
Raiser's Edge |
Activities
Fundraising and donations database |
Data hosting location
USA |
|
Processor name
Smart survey |
Activities
Surveys |
Data hosting location
UK/EEA |
|
Processor name
Momentive (Surveymonkey) |
Activities
Forms on website |
Data hosting location
UK |
|
Processor name
Volunteero |
Activities
Volunteer management and witness outreach |
Data hosting location
UK and Ireland |
|
Processor name
Yoti |
Activities
ID checks for recruitment |
Data hosting location
UK |