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People are facing unthinkable situations right now - but Citizens Advice is here to help. Our network of charities gives people the vital advice and practical support they urgently need.
We're already helping millions of people each year. With your support, we can be there for even more.
On the frontline of the cost-of-living crisis
Millions of people are struggling with the cost of living. They’re facing a nightmare they never thought they’d experience. With costs for food, housing and energy bills sky high, families are struggling to make ends meet. It’s stressful, isolating and frightening.
These increased costs affect us all, but for those in vulnerable situations they can be catastrophic. Every day we’re seeing thousands of people who need emergency support, people relying on food banks, and people who simply can’t afford to make ends meet.
contact us seeking crisis support
Our trusted, expert advisers can give people the information and support they need to find a way through this crisis. But our services are stretched to the limit. Our volunteers and staff are working flat out, answering as many calls and seeing as many people with urgent and complex problems as they can. But we know there are many people struggling to get through to us as we try to tackle the challenge of so much more demand. We’re a charity and we need your support.
Mariam's story
After my husband died, our family income dropped. I got into lots of debt - even though I work long hours.
Mariam*, 43, is a support worker and mother of 3. After her husband died, Mariam struggled to make ends meet and got into debt, despite being in full-time employment.
When Mariam visited Citizens Advice, our adviser realised she was entitled to double the amount of government support. We also helped Mariam get the best deal possible on her phone, energy and childcare bills, and gave her a budget planner to help her maximise her finances.
Things are still tough, but Mariam now feels more positive about the future.
This support has really helped my mental health, and I feel more confident about managing my money
Will you help us provide vital support to those who need it most?
At Citizens Advice we can help guide people through this crisis. Our trained advisers help people manage their debts, make sure they’re receiving the benefits they’re entitled to and provide access to practical support.
The right advice, at the right time, can be a lifeline.
Please donate today and help put a stop to someone’s sleepless nights. Your kindness could help them find their way forward through the challenges ahead.
Citizens Advice provides a range of services and your kind gift will go wherever the need is greatest. Thank you.
*Disclaimer - The stories featured in our fundraising material are based on the stories of Citizens Advice clients. In some of the stories we've changed identifying details and used actors to protect our clients’ privacy.