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Legal system

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Being sued because of shoplifting or stealing

  • A business takes legal action against you to recover losses for theft

Police

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Settling out of court

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  • How an arbitrator decides the outcome of a complaint

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Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux. Registered charity number 279057. VAT number 726 0202 76. Company limited by guarantee. Registered number 01436945 England. Registered office: Citizens Advice, 3rd Floor, 1 Easton Street, London, WC1X 0DW