If your IHD has no buttons

This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales

You should be able to find the model and the user manual below.

Chameleon IHD6

A Chameleon IHD6 in-home display. On the left are yellow and blue symbols for electricity and gas and 2 gauges in a semi-circle. In the bottom right are 6 dots across two rows.

The IHD6 has:

no buttons that are always visible - works as a touchscreen
'IHD6 CAD PPMID' on the bottom of the device

Some energy suppliers have produced their own versions of the user guide for the Chameleon IHD6. You can:

Secure Pipit 500

A Secure Pipet 500 in-home display. The screen shows two meters, each in a semicircle. The meter on the left has an electricity symbol, and there is a green light above it. The meter on the right has a gas flame symbol and there is a red light above it. There is a black button on the left edge of the in-home display.

The Pipit 500 has:

'Secure' under screen

Download the Secure Pipit 500 user manual (PDF)

British Gas ph3 Smart Energy Monitor

A British Gas Smart Energy Monitor in-home display. It has a blue screen and says '2.06' in a box in the middle. At the top there is a curved row of green dots.

The British Gas ph3 Smart Energy Monitor has:

a pattern of green dots above the screen
'British Gas' below the screen

Download the British Gas ph3 user manual (PDF)

If you can’t find your in-home display

If your in-home display isn’t in this list, you can find your IHD by manufacturer.

If you still can’t find your in-home display you should contact your energy supplier.