Problems with your settled status decision

If your letter doesn’t say you applied for settled status, you might have applied for or accepted pre-settled status by mistake when you applied online. Contact the EU Settlement Scheme Resolution Centre to find out if you did this.

If you accepted pre-settled status by mistake, you can apply to the EU Settlement Scheme again to change it to settled status.

Applying to change pre-settled status to settled status

You should apply to change your status if you can:

• give new information - for example, other names you’ve been known by or different spellings of your name

• show you’ve lived in the UK for 5 years in a row

It’s free to apply and there’s no limit on how many times you can apply. Check what evidence you can use to apply again. 

You can get help from your nearest Citizens Advice before you apply again.

Appealing the decision to give you pre-settled status

If you applied to the EU Settlement Scheme, you can appeal the Home Office's decision if any of the following applies:

• they gave you pre-settled status instead of settled status

• they didn’t give you a status

• they didn’t change your pre-settled status to settled status

Appealing can take a long time, so it might be best to apply to the EU Settlement Scheme again.

You should consider appealing if:

• you have documentary evidence, witnesses you can call or other evidence

• the Home Office got the law wrong

If you’re in the UK, you have 14 days to appeal from the date on your decision letter. You can appeal from inside the UK online or by using form IAFT-5 on GOV.UK. You’ll be appealing a decision to ‘vary the length or condition of your stay under the EU Settlement Scheme’.

If you’re outside the UK, you have 28 days to appeal from the date you received your decision letter. You can appeal from outside the UK online or by using form IAFT-6 on GOV.UK. You’ll be appealing a decision to ‘vary the length or condition of your stay under the EU Settlement Scheme’.

A written appeal costs £80 or an appeal hearing costs £140. The Home Office will refund your fee if you win the appeal.

Get specialist immigration advice if you need help with your appeal. You can:

• contact your nearest Citizens Advice for a recommendation

• search for an immigration adviser near you

• search for a solicitor near you

Find out more about appealing an immigration decision on GOV.UK.

Your decision letter will tell you why you’ve been refused. You can appeal the decision.

You can also apply to the EU Settlement Scheme again - but your application will usually be refused if the deadline to apply to the scheme has passed.

If you apply after the deadline for another person, their application will not be affected if they are a:

• child aged under 18

• family member who arrived in the last 3 months

Get help from your nearest Citizens Advice if you’ve been refused any status.

If your application is rejected because it’s invalid

You won’t have a right to appeal against the refusal. 

Your application can be rejected as invalid if:

• the Home Office decided you didn’t have a good reason for making a late application 

• you didn’t provide eligible proof of identity

• you failed to enrol your biometrics if required 

You can also apply to the EU Settlement Scheme again - but your application will usually be refused if the deadline to apply to the scheme has passed.

Talk to an adviser before you make a late application.