When you make a donation
How we collect your information
We gather information about donors directly and through third parties. For example you may choose to donate directly through our website or through a third party such as Charities Aid Foundation, Charities Trust or other online donation platform.
When we run a fundraising campaign on social media platforms, we use a cookie (also known as a pixel) on a very small number of fundraising-related pages on our website to help us run the campaign effectively. See our cookie statement for more about how we use this technology.
What information we collect
your contact details and identifiers such as name, address, email address, postal address etc
financial data, such as your bank or card details
Contact preferences and permissions
Your interests and reasons for donating
Details about your donations
What we use your information for
We use your information in order to:
Process donations you have made to us
Stay in contact and ask about future donations
Ensuring compliance and preventing fraud
Who we share your information with
We will not share your information outside of our service unless we are required to do so to:
to assist police enquiries
legally obliged to do so
to prevent fraud
to protect your safety or the safety of others
This includes providing tax and gift aid information to HMRC.
With your permission we may share your details with local Citizens Advice offices to allow them to contact you about donations and fundraising.
| Activity | Our lawful basis for collecting personal data | Our lawful basis for collecting special category or criminal convictions data |
|---|---|---|
|
Activity
Making contact about fundraising and donations |
Our lawful basis for collecting personal data
Legitimate interests - we have a legitimate interest to raise funds for the organisation, you will have the right to opt out of any contact Consent - where we are carrying out electronic marketing we will gather consent where necessary to comply with marketing regulations |
Our lawful basis for collecting special category or criminal convictions data
N/A |
|
Activity
Processing donations |
Our lawful basis for collecting personal data
Contract - where you have entered a donation contract with us Legitimate interest - we have a legitimate interest to raise funds for the organisation Legal obligations where we are legally obliged to process personal data. For example, providing tax and gift aid information to HMRC in the UK |
Our lawful basis for collecting special category or criminal convictions data
N/A |