Advice Quality and Operations Manager
Gwneud cais cyn 11.59yh ar 04 Awst 2025.
Crynodeb o'r swydd
- Cyflog
- £30,000-£35,000 dependant on experience
- Lleoliad
- Stevenage
- Gweithle
- Yn y swyddfa
- Cytundeb
- Parhaol
- Oriau gwaith
- 37.5
Sut i wneud cais
Gallwch gysylltu am ragor o wybodaeth a sut i wneud cais.
Am y rôl
Citizens Advice Stevenage are recruiting 2 Advice Quality and Operations Managers!
These managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
Rydym yn Hyderus o ran Anabledd
Mae Hyderus o ran Anabledd yn gynllun gan y llywodraeth sy'n cefnogi cyflogwyr i wella'r ffordd y maent yn recriwtio, cadw a datblygu pobl anabl.