Debt Adviser

We are seeking to appoint a Debt Advice Caseworker. As a Debt Advice Caseworker, you will be able to support and empower clients as well as negotiate with creditors on their behalf. You will assess the best options to support clients’ debt issues whilst providing budgeting advice and looking at ways to maximise income. You will provide a holistic advice service and facilitate clients to access support in any other areas of advice which they need. Appointments will be delivered face to face and on the telephone. Outreach and home visits may also be required.

The right candidate is required to have experience in advising clients on Debt and Money Advice. It is essential that you have good numeracy and writing skills, good communication skills, are well-organised and have effective time-management as well as a non-judgmental attitude. Successful candidate should have the knowledge to provide a first-class advice service to our clients.

As an experienced Debt and Money Adviser, you will play a crucial role in helping individuals and families manage their debts, improve their financial situations, and achieve long-term stability. You will work closely with clients, providing them with expert advice, support, and guidance on a range of debt and money-related issues. You will be responsible for conducting comprehensive assessments of clients' financial situations, negotiating with creditors, and developing personalised debt management plans.