Citizens Advice responds to GB Energy Supply going out of business
Ofgem has announced that GB Energy Supply has ceased trading and that it will be finding a new supplier for the firm’s 160,000 customers.
Citizens Advice Director of Energy Victoria MacGregor said:
“Although GB Energy Supply has gone out of business, customers don’t need to worry. This shouldn’t affect their gas and electricity supply so they’ll still be able to heat and light their home as normal.
“The energy regulator Ofgem is finding a new supplier for GB Energy Supply customers. The new supplier will contact customers in due course. Customers will need to take a reading of their gas and electricity meters for their new supplier.
“We’re working closely with Ofgem to make sure people can get the help they need.”
Customers can find more information on Ofgem’s website.
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Notes to editors
The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website .
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