Training and Development Manager
Apply before 11.59pm on 27 June 2025.
Job summary
- Salary
- Up to £40,000 depending on experience
- Location
- London Borough of Hounslow / Hybrid
- Workplace
- Hybrid working
- Contract
- Permanent
- Hours per week
- 37.5 (part time may be considered)
How to apply
You can check for more information and how to apply.
About the role
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.
Job Purpose
- Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.
For more information about the role and the criteria required to apply for the post, please download the Job Description and Person Specification.