Adviser/Trainee

Apply before 5pm on 6 June 2025.

Job summary

Salary
£24,242 - £25,660 depending on experience
Location
Newcastle upon Tyne
Workplace
Office based
Contract
Fixed term contract, until 30 June 2026
Hours per week
37

How to apply

You can email linda@newcastlecab.org.uk to find out more information about this role and how to apply.

About the role

Citizens Advice Newcastle is a well-established charity supporting over 15,000 clients a year across the City. We are seeking to appoint an Adviser/Trainee Adviser to provide high quality information, advice and support to people who need our help.

In this role you will deliver face to face, telephone and digital advice, including supporting clients in Newcastle who need to upgrade their electricity meters.

Ideally you will have some experience of giving advice or support, and of working with vulnerable clients. You will be committed to excellent client care, highly organised and self-motivated, able to maintain high advice quality standards. Full Training can be provided.

We particularly welcome applications from people with disabilities and those from Black, Asian and Minority Ethnic backgrounds, as these groups are currently underrepresented in our workforce. This post is fixed-term for 12 months.

For an application pack please email linda@newcastlecab.org.uk

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.