Advice Quality and Operations Manager
Apply before 11.59pm on 4 August 2025.
Job summary
- Salary
- £30,000-£35,000 dependant on experience
- Location
- Stevenage
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 37.5
How to apply
You can check for more information and how to apply.
About the role
Citizens Advice Stevenage are recruiting 2 Advice Quality and Operations Managers!
These managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
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