Trussell Trust Financial Inclusion Caseworker

The Trussell Trust Food Bank Project is a partnership between Citizens Advice West Oxfordshire, North Oxfordshire, Oxfordshire South and Vale and the four Oxfordshire Trussell Trust Food Banks in Witney, Banbury, Bicester and Abingdon.

Reporting to a Projects Manager, the post holder will be part of a virtual county advice team that aims to deliver advice to people referred by the Trussell Trust Partners in Oxfordshire.

You may be office based locally, or partially home based. You will deliver advice through multiple channels including telephone, video and face to face which may include home visits. You may be asked to deliver advice appointments at local food banks or other locations in your district area.

Contract: Maternity Cover

Hours: 18.5 hours per week

Salary: £25,592 – £27,166 annual salary pro rata, based on qualification and experience

Pension: We offer an auto-enrolment workplace pension scheme, details on appointment

Holiday: 23 days pro rata plus Bank Holidays pro rata. This means your holiday is calculated based on the number of hours you work, plus additional days awarded after 4 years’ service

Expenses: Work is based in Witney, but any additional travel above home to work can be claimed at £0.45 per mile.

Other: A laptop will be provided along with any other essential equipment.

Find out more about this role

https://citizensadvicewestoxon.org/trussell-trust-financial-inclusion-caseworker/

Closing date for this application is 12 noon on Friday 11th April 2025

Interview dates will be Friday 2nd May 2025

Cottsway Housing Association, Citizens Advice Hub, 2nd Floor, Cottsway House Avenue 2 Station Lane, Witney Oxfordshire OX28 4YG

Should you be invited to interview you will be asked to complete a short scenario based exercise which will be included in the interview process

How to apply for the role (Use this link to read about us and download the role application forms)

We are a Disability Confident employer. Should you require any reasonable adjustments to enable you to apply or to attend an interview please let us know.

We are an equal opportunities employer and welcome applications from under represented communities .

If you need help or to talk to us about the role please contact: Recruitment@cawo.org.uk