Specialist Debt Caseworker

Apply before midday on 6 December 2024.

Job summary

Salary
£25,341.31 to £27,341.31 pro rata
Location
Stevenage
Workplace
Hybrid working
Contract
Fixed term contract, until 30 September 2025
Hours per week
19.5

How to apply

You can check for more information and how to apply.

Interviews will take place on 16 December 2024.

About the role

Purpose of the Job

Working within the aims, policies and principles of the Citizens Advice Service, to support clients with a range of debt (and related) issues, providing information, advice and casework support in person, via telephone, video calling and email.

The successful candidate will use independent information sources and internal tools available to provide holistic debt and budgeting advice, reviewing and translating complex information to clients to ensure they understand the debt options available to them. DRO approved intermediary qualifications are desired but not essential.

To apply, please send your CV and concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

Applications should be submitted to recruitment@castevenage.org.uk

If you do not complete a full supporting statement in the requested format, your application may be rejected.