Adviser - Help to Claim

Apply before 11.59pm on 20 September 2024.

Job summary

Salary
£23963 for 37.5 hrs or £9585 pro rata 15 hours
Location
Stoke on Trent
Workplace
Office based
Contract
Fixed term contract, until 31 March 2025
Hours per week
37.5 or 15

How to apply

You can check for more information and how to apply.

About the role

You will have:

• The ability to work within aims, principles and policies of the Citizens Advice service

• Experience and a working knowledge of the main generalist advice areas but with particular reference to benefit advice and Universal Credit

• Good communication skills

• High level of IT literacy including the general use of the internet and to deliver webchat

• The ability to prioritise and plan work to meet deadlines under pressure

• The ability to travel within our main area of operation (North Staffordshire)