About us

Who we are

• We are Citizens Advice, we are the people’s champion
• Our history
• Our strategy
• Our administrative offices
• Our annual reports
• Citizens Advice Cymru annual review

Our impact

• All our impact
• Impact of our advice, support and education
• The impact of the Witness Service
• Impact of how we work
• Understanding what works
• Our impact in Wales

Our media centre

People and governance

• Our Patron
• Our trustees
• Our executive directors

The Citizens Advice Witness Service

• About the Witness Service
• Get help and support from the Witness Service
• Volunteer with our Witness Service
• Witness Service volunteering FAQs
• Student volunteering case study
• Donate to the Witness Service

Reports and policies

• Freedom of Information
• Welsh language offer at Citizens Advice
• Gender pay reports
• Citizens Advice modern slavery statement 2023-24

Privacy and cookies

• Citizens Advice privacy policy
• Using our website - our privacy policy
• How we use cookies
• When you get advice from an adviser - our privacy policy
• Using our Consumer Service - our privacy policy
• Using our Debt Relief Order (DRO) service - our privacy policy
• Using the Witness Service - our privacy policy
• When you have a Pension Wise appointment - our privacy policy
• Applying for a job or to be a Witness Service volunteer - our privacy policy
• If you’ve been contacted to help with research, campaigns or news - our privacy policy
• When you make a complaint about our service - our privacy policy
• When you contact us about a post office - our privacy policy
• Signing up to a newsletter from national Citizens Advice
• When you make a donation to our service - our privacy policy
• Help to Claim - our privacy policy